İGSAŞ, which develops its products and services with a customer-oriented approach, continues to crown its applications implemented with this approach with awards. At the CX Awards, the first and only platform where Turkey's most successful customer experience projects are awarded, İGSAŞ was deemed worthy of the “Inspirational Experience Special Award” in the field of agriculture in the B2B Customer Experience category with its mobile application. Held for the 6th time on January 11 at the Sait Halim Paşa Mansion, the CX Awards award ceremony was attended by İGSAŞ General Manager İlkay Ünal, İGSAŞ Sales and Marketing Director Vedat Altınok and İGSAŞ Customer Experience Manager Ertuğrul Aktaş.
“We will continue to make a difference with our digital projects”
Expressing their great happiness to be deemed worthy of an award by the CX Awards, İlkay Ünal, General Manager of İGSAŞ, said: “I am very happy to see that our mobile application, which we developed for our customers to reach us faster and establish a healthier communication, has proven its success in the field of customer experience. It is a source of pride for us that this success was deemed worthy of an award at the CX Awards. I congratulate all my colleagues who contributed to the project."
Stating that as İGSAŞ, we continue to work with great motivation to continue to realize all business processes in an end-to-end digital environment, Ünal continued his words as follows: "We have been standing by our farmers for more than 50 years, and we continue our efforts to bring our country's agricultural sector to a more modern level. With the digital transformation we have realized, we are now with both our dealers and farmers 24/7. We aim to create a flawless experience in every communication channel we are in contact with our stakeholders. In the future, we will continue to implement applications that make our customers' lives easier and simplify business processes, and continue to make a difference in the agricultural sector."
Commenting on the subject, İGSAŞ Sales Marketing Director Vedat Altınok said, '' We are a company whose mission is to provide unique experience to our customers and sustainable value to our stakeholders with our innovative products and services in the agriculture sector. Our customer experience team for our mobile application works non-stop to follow up customer feedback and take necessary actions. As İGSAŞ, we will continue to invest in technology, innovation and people to offer customers a better experience. We would like to thank the entire CX Awards team for recognizing us with this award."
Stating that one of the primary focus points of İGSAŞ is to provide the best customer experience, İGSAŞ Customer Experience Manager Ertuğrul Aktaş said: '' We are constantly improving our mobile application, which is also used with great ease by our customers. We are pleased that our efforts in this field have been crowned with success. This award confirms our customer-oriented approach and our determination to provide the best customer experience. I sincerely congratulate all our colleagues and business units who contributed to us winning these awards."
